Course Description:
This 10-day course will prepare students for the CompTIA A+ 220-801 certification exam. Students will obtain the skills and knowledge necessary to install, build, maintain, and configure personal computers, laptop computers, and printers. They will also learn the principles of physical and TCP/IP networks. Finally, they will learn operational and professional procedures as an IT technician.
This course will prepare students for the CompTIA A+ 220-802 certification exam. Students will learn how to support personal computers, mobile devices, and small networks in a business setting, including hardware and software troubleshooting, Windows installation and configuration, networking, and security. The target student for this course is responsible for maintaining PCs in their workplace, and has already completed the CompTIA A+ Certification, Exam 220-801 (or has equivalent experience)
Course Content:
801
Unit 1: Motherboards and expansion cards
Unit 2: CPUs and power supplies
Unit 3: Memory and physical storage
Unit 4: Connections
Unit 5: Peripheral devices
Unit 6: Printers
Unit 7: Notebooks
Unit 8: Networking basics
Unit 9: The physical network
Unit 10: Networking protocols
Unit 11: Wireless networking
Unit 12: Professional conduct
Appendix A: Custom configurations
Appendix B: Exam objectives
Appendix C: A+ acronyms
802
Unit 1: Troubleshooting basics
Unit 2: Client operating systems
Unit 3: Configuring the operating system
Unit 4: Configuring hardware settings
Unit 5: Networking PCs
Unit 6: Authentication and user security
Unit 7: Securing systems and data
Unit 8: Preventative maintenance
Unit 9: Securing networks
Unit 10: Troubleshooting system hardware
Unit 11: Display and printer troubleshooting
Unit 12: Network troubleshooting
Unit 13: Operating system troubleshooting
Unit 14: Mobile devices
Unit 15: Operating system installation and upgrades
Appendix A: CompTIA A+ acronyms
Appendix B: Certification exam objectives map