The American Management Association (AMA) has been a leader in educating business professionals in management and leadership for over 96 years. Recently, AMA was named one of the 2019 Top 20 Leadership Training Companies by Training Industry, Inc., a recognition that AMA has received for 9 years. AMA is now offering a new seminar that is aligned to AMA’s Total Professional℠ competency model and based on The Management Body of Knowledge. In this new 4-day course, you will learn the core skills vital for successful management in today’s business environment. You will also get interactive practice applying your new knowledge and skills through a wide variety of hands-on activities.

What You’ll Learn:

• Gain the essential skills needed to be an effective and successful manager
• Become a more well-rounded manager
• Increase your knowledge across multiple areas aligned with AMA’s Total Professional℠ competency framework
• Increase your worth as a manager and add more your value to the organization
• Learn in an interactive environment where you will practice what you learn

Course Outline:

Part 1: Professional Effectiveness

1. Emotional Intelligence
2. Communication
3. Presentation Skills

Part  2: Relationship Management

1. Motivation
2. Delegation
3. Coaching for Performance
4. Influence
5. Managing Change
6. Conflict Management
7. Collaboration

Part 3: Business Acumen

1. Managing Projects
2. Financial Acumen
3. Customer Focus
4. Talent Management

Part 4: Analytical Intelligence

1. Critical Thinking
2. Managing and Mastering Data

This course is also offered on our public schedule via Live Virtual Classroom: